Academia Lindo México
“Creating an exceptional customer service”
Welcome Lindo Mexico Team
Congratulations for being here… For your commitment to make an impact, for your commitment in becoming who you were meant to be… You are valuable not just for this company, but to the world.
This program will help you gain clarity about your identity, it will help you understand how you can serve the world with your talents, you will eliminate beliefs and stories that have stopped you from achieving your maximum potential!
“It’s not what happens throughout out life that matters, what matters is how we react to it”.
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Commitment: Be present in Mind-Body-Spirit
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Commit to being at your highest level of energy
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Discover your corporate identity in order to serve the world
Agenda for the 12 week program:
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Session 1 “The Vision Multiplier”
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Session 2 “The organization’s mission and strategy”
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Session 3 “TeamWork”
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Session 4 “Client Care”
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Session 5 “Handling customer complaints”
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Session 6 “How to present a professional appearance and attitude”
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Session 7 “Effective communication”
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Session 8 “Root cause analysis/ conflict resolution”
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Session 9 "How to Present a Professional Appearance and Attitude"
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Session 10 “Safety And Business ethics”
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Session 11 “Balance Mastery”
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Session 12 “How to propose improvement ideas.”
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Additional presentation: Finances Management for the whole team.